novamusik Store
SquareTrade © AP6.0
Untitled Document
Toll Free: 877.290.6682 / Store 414.270.1948
E-Mail: info@novamusik.com
Nova
Musik Staff
We feel we have a top-notch staff here at Nova Musik. You will find the best in customer support and service from folks who know and use the gear. Better yet, our staff will be here next week, next month and next year. At Nova Musik, you’re well on your way to enjoying THE best customer support in the industry. Guaranteed!
Roland V-Piano w/ KS-V8 Stand
Package Contents
1) Roland V-Piano
1) KS-V8 Keyboard Stand
Specs & Features
Roland V-Piano Specs & Features
• Revolutionary “living” piano core that breaks the digital-sampling barrier in a stand-alone instrument
• Stunning pianos onboard, from grand-piano classics to never-before-heard futuristic hybrids
• All pianos are customizable
• Newly-developed 88-note PHA-III Ivory Feel keyboard with Escapement
• Analog (XLR and 1/4”) outputs, digital output (coaxial), USB Memory port and MIDI I/O
International Buyers – Please Note:
• This unit includes a US rated power supply. You may need to obtain a supply that is rated correctly for your country.
International Buyers – Please Note:
• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
• Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
Overview
Roland V-Piano Overview
Since 1972, Roland has pioneered many groundbreaking technologies and “world’s first” products. In recent decades, no family of Roland instruments has won more respect and acclaim than the revolutionary “V” series: V-Accordion®, V-Bass, V-Drums®, V-Guitar, and V-Synth®. Today, Roland proudly announces the next chapter in the V legacy…the V-Piano. Throw away all preconceived notions of what a digital piano was and is. This instrument changes everything.
KS-V8: Keyboard Stand
Play the V-Piano with style and stability atop the KS-V8, a custom-fitted iron stand with four support columns and removable legs.
Shipping and Handling
Toll Free: 877.290.NOVA / Store 414.270.1948
Domestic Shipping
Ground Delivery Time in Transit
• FREE UPS Ground Shipping to the lower 48 US States!
• Tracking number emailed within 24 business hours of an order/payment.
• Express shipping (i.e. Next Day Air) ship the same business day if placed by 3PM CST. (USA orders only).
• Super Low International Rates!
• Immediate SAME-DAY Shipping on most orders! WHY WAIT FOR SLOWER SERVICE.
• We use UPS and ship your order out to you quickly and safely.
• Insurance is included FREE OF CHARGE.
• Tracking numbers are emailed within 24 hours (during business hours) after payment is made.
• US orders requesting faster Expedited Service will be shipped UPS AIR – contact us for rates.
• Insurance is included FREE OF CHARGE and the product is FULLY covered by us.
• If an item arrives damaged due to shipping, we will replace the unit.
• No sales tax! – Excluding Wisconsin Residents.
Get it fast! (Express Shipping)
We offer “Get it Fast” options (UPS Next Day Air, UPS Second Day Air) on most of our auctions. See the shipping section of our auction for details!
Wisconsin Orders
All items shipped inside the state of Wisconsin are subject to a 5.6% sales tax added to the final price.
Hawaii & Alaska Orders
Obtain a shipping quote from us before ordering.
International Shipping
Flat Rate Shipping
Includes the following Countries:
If your country is not listed or you would like a faster service, please contact us prior to hitting “Buy it now.”
You may have additional fees that are not listed in our flat rate shipping.
We enjoy dealing with our international customers, but please take a few things into consideration:
We are not responsible for border/customs delays. Very rare but does happen from time to time.
Shipments may be subject to taxes and duties upon delivery.
• 5-7 Day Average Delivery Time.
• No Brokerage Fees (Excluding Standard Shipping).
• We use UPS or USPS (International Shipments Only) and ship your order out to you quickly and safely.
• Tracking number emailed within 24 business hours of an order/payment.
• Online Tracking Included.
• Super Low International Rates!
• Express Shipping Available.
• Guaranteed Delivery.
Back
to top
About Nova Musik
Toll Free: 877.290.NOVA / Store 414.270.1948
Why buy from us?
Order with confidence- great prices, great selection, great advice!
We are a factory authorized dealer for all the products we stock with thousands of satisfied customers throughout the world. We make sure of it by offering our
30 Day Satisfaction Guarantee!! Our filled-to-the-rafters inventory consists of the top name brands in electronic music (it’s what we specialize in) and we ship from the center of the US so you know it’ll get there fast and on time. Most importantly, you’ll always receive great advice at Nova Musik from musicians just like yourself anytime you need it along the way. ….at Nova*Musik we speak your language!®
Nova Musik Staff
We feel we have a top-notch staff here at Nova Musik. You will find the best in customer support and service from folks who know and use the gear. Better yet, our staff will be here next week, next month and next year. At Nova Musik, you’re well on your way to enjoying THE best customer support in the industry. Guaranteed!
Store Address
We are located in downtown Old Milwaukee, Wisconsin, USA, just over an hour north of Chicago. For all correspondence please use this address:
Nova Musik
608 N. Broadway
Milwaukee, WI 53202
USA
Store Hours
CENTRAL TIME phone hours are:
10AM-6PM Monday-Friday
Noon-5PM Saturday
Call us! 
Toll Free: 877-290-6682 [NOVA]
Direct Line: 414-270-1948
Fax number: 414-270-0732
Email us! 
Questions or comments?: info@novamusik.com
For all issues regarding your order: info@novamusik.com
Back
to top
Nova
Musik Policies
Toll Free: 877.290.NOVA / Store 414.270.1948
Thank you for considering Nova Musik!! You’re well on your way to enjoying THE best customer support in the industry. Guaranteed!!
Payment Options & Info: 
We accept all major Credit Cards – Visa, MasterCard, Discover, American Express- so paying couldn’t be any easier! Simply order from our secure website or call us TOLL FREE 1-877-290-6682 during our normal business hours (see above). That’s all there is to it!
Paypal payments – Any orders paying with Paypal must be shipped to the shipping address selected from your Paypal account for that item. We can not accept an alternate shipping address entered in the notes of the payment or sent in a later email.
We can not ship to P.O. Boxes – Please be sure to select a physical shipping address when paying for your item. If you do not have a physical shipping address listed on your Paypal account, you must add and confirm the physical address to your Paypal account before paying for your item.
We can not ship to APO/FPO Addresses – Unfortunately, UPS will not ship to APO/FPO addresses, and we can not ship domestic orders with USPS. Any customers with an APO/FPO address must pay with a credit card and provide a separate street shipping address.
Return/Exchange Policies 
Please make sure you have read and understand our return/exchange policy before placing your order.
Please see list of non-returnable items before placing your order or requesting CRA number.
General Return Policy Guidelines
Email us for a “Customer Return Authorization” number at returns@novamusik.com. All CRA numbers must be obtained this way. CRA numbers are good for 10 days after their issue date.
Full 30 Day Money Back Guarantee on all unopened items. Additionally, we offer a 15 Day Guarantee/Exchange Policy on all defective/broken units.
A 15% restocking fee will be assessed to any open product return.
After 15 days of the purchase date, all defective items that need to be repaired must be sent directly to the manufacturer or warranty provider. Additional details on warranty coverage can be found in the product paperwork or on the manufacturer’s website.
All products must be returned in like-new condition. Items must show no signs of wear, MUST INCLUDE ALL ORIGINAL PACKAGING, all documentation, accessories and NOT REGISTERED. This includes all software that comes with the product. Additional fees will be applied for all missing accessories or parts and items that have been physically damaged or misused. The fee amount is subject to Nova Musik’s discretion.
Shipping fees are the responsibility of the customer. Shipping fees are non-refundable unless the item turns out to be defective (see below). All priority and international shipments are non-refundable even in the case of a defective item.
International customers must pay to ship item(s) back to Nova Musik in the case of a defective item(s). All goods must be marked as the CRA number authorization email describes otherwise the shipment will be rejected. We do not pay return import duties.
VERY IMPORTANT! Insure the item you are returning at your FULL INVOICE VALUE. We will do everything we can to help you file a claim for a damaged/lost shipment. Unfortunately, the shipping party is responsible if your returned merchandise ends up lost or damaged in the mail.
Please allow 2-3 weeks for all refunds to post to your account. On average banks will process a credit in 1-10 business days but may take up to 3 weeks.
Broken or damaged merchandise returned for replacement may take up to 5 business days to process. Please contact us to make sure that your product is in stock and ready to ship. We will do everything in our power to get your replacement unit to you as fast as we can.
Non-Returnable Items
Copyrighted materials cannot be returned once opened due to copyright law. This includes books, videotapes, DVDs, sample libraries, style disks, sound expansion boards, and software (which may also include software bundled with hardware).
Recording media such as DAT tapes or CDRs.
Disposable products including drumsticks and cleaning supplies.
Recording equipment including multi-tracks, hard disks, CD burners, tape recorders.
Personal use items such as microphones, headphones, ear plugs, in-ear monitors, and drum sets/kits.
All instrument/computer parts and upgrades including expansion boards, RAM, hard drives, flash media and sound cards.
Discontinued/clearance items.
Special orders may be returned within 15 days and a 25% non-refundable charge will apply.
Defective Product Returns/Exchanges
If you believe the product is defective, you must contact the manufacturer’s tech support department before requesting a CRA number. Please be sure to include your case number with your CRA request. We will always exchange a defective unit for a replacement.
If an item arrives to you clearly damaged in transit please call us as soon as possible so we can arrange to have UPS or USPS inspect the damage and return it to us.
For international orders, please be advised that shipping and handling fees are non-refundable.
You will be credited or a replacement unit will be sent once we receive and inspect the product. This usually takes 3-5 business days. If you require a replacement unit immediately, your credit card will be charged for the additional unit and we will credit your card once the defective item(s) arrive back at our store.
*If you have any questions regarding our return/exchange policies, please call 877-290-6682 or 414-270-1948, or email us at info@novamusik.com.
Auction Terms 
If you are unhappy with any aspect of an auction, please email us BEFORE leaving feedback. We guarantee your complete satisfaction! Please call 877-290-6682 or 414-270-1948, or email us at info@novamusik.com
We’ll post positive feedback in response to your positive feedback. Please allow one week for this to post.
Failure to complete a transaction will result in negative feedback and “non-paying bidder” notification from eBay. Do NOT bid if you do not intend to purchase this item.
Your privacy is important to us
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Back
to top
Questions?
Please call 877-290-6682 or 414-270-1948,
or email us at info@novamusik.com.
